These terms govern the use of the Dockestra platform (web application, native mobile apps, and associated services) by charter management companies ("customers") and the workspace users they authorize. By using a Dockestra workspace you accept these terms on behalf of, and as authorized by, your company.
The customer owns its data. All fleet, deal, contact, financial, and operational content entered into or synced through a workspace remains the customer's property. Dockestra processes it only to provide the service, as described in the Privacy Policy, and returns or deletes it on termination in accordance with the agreement and applicable retention law.
Workspaces may connect to third-party systems (e.g. the customer's CRM or booking network) under the customer's own accounts and terms with those providers. Dockestra is not responsible for the availability or accuracy of third-party systems.
The service is provided on a commercially reasonable efforts basis. Planned maintenance is announced to workspace administrators. Except as stated in a separate service-level agreement, the service is provided "as is" and "as available", without warranty of uninterrupted or error-free operation.
To the maximum extent permitted by law, Dockestra's aggregate liability arising out of or relating to the service is limited to the fees paid by the customer in the twelve (12) months preceding the event giving rise to the claim, and neither party is liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot be limited by law.
Either party may terminate as set out in the applicable subscription agreement. On termination, the customer's workspace is deactivated and customer data is made available for export for a reasonable period before deletion.
These terms are governed by the laws of Greece, and disputes are subject to the exclusive jurisdiction of the courts of Athens.
Questions about these terms: info@dockestra.com.